Data Reveals Unhealthy Level of Worker Dissatisfaction

IT Support Business Fundamentals

It is news that no HR adviser wants to hear: an important client's management team is losing a key player who has found a position with another company. What does the adviser say? Indeed, what can be done – if anything at all – to keep that staff member from jumping ship?

One of the unfortunate truths of human resources is that employees come and go. But new data shows that workers may be coming and going faster than some business experts believe. The data shows an unhealthy level of worker dissatisfaction that leads employees to seek out new positions in the hope of finding something more satisfying.

The research comes from independent UK job site CV-Library. According to HR News, the CV-Library data shows that nearly 40% of UK professionals are unhappy in their current circumstances. That is an unusually high percentage that should alarm every HR manager and business owner. But it gets more alarming. The data also shows that more than 96% of those unhappy professionals are actively looking for a new position.

How big is your company? How many do you employ? The research shows that nearly 4 in every 10 workers you have on staff is looking for a new job right now due to dissatisfaction with their current circumstances. What would you do if all those employees found new work before the start of the new year? Your business may or may not be able to handle that kind of staff exodus. The only saving grace is that large numbers of employees don't tend to leave all at once. Employee losses tend to be more gradual.

Stemming the Tide of Unhappiness

The CV-Library research goes on to list the top 10 industries with the highest rates of employee unhappiness. Marketing is number one, followed closely by legal, hospitality, accounting, and IT. The top 10 is rounded off by recruitment, engineering, charity, agriculture, and retail.

Interestingly enough, the majority of jobs in the UK can either be classified under, or closely linked to, one of the top 10 categories. A logical extrapolation would indicate that nearly 40% of all UK workers are unhappy with their situations. As an HR adviser, I can tell you that this does not need to be. There are things every company can do to ensure staff are happy.

The best and brightest HR training consultants suggest the following:

  • Keep the lines of communication open at all times
  • Find ways to incentivise employee buy-in
  • Actively and continually pursue worker input
  • Give workers opportunities to learn, grow, and develop
  • Foster a friendly and open company culture
  • Reward successful workers, encouraging future successes.


No HR adviser wants to learn that a client is struggling to keep staff happy and on board. But it happens. One of my jobs is to come alongside clients and help them figure out what they need to do to increase worker satisfaction. After all, satisfaction is key to retention.


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Author: Peter Smith